Terms of
Service

Inkora Studio offers the following categories of creative visual communication services:

• Creative Layout Development: The design and development of visual layouts for informational and corporate materials, including compositional solutions for print-ready and digital publications. This includes creating design variants that align with a client's existing or emerging brand identity.
• Visual Style Consultation: Strategic guidance on color palette selection, typographic systems, and visual consistency frameworks. This service results in a documented stylistic concept for brands and projects. It is advisory in nature and does not constitute legal, financial, or marketing strategy.
• Graphic Asset Preparation: The creation of custom illustrations, iconography, and graphic elements for use in presentations, publications, and brand communications. This includes the organization of deliverable asset libraries in agreed-upon file formats.
• Design Template Creation: The development of reusable document and presentation templates, and the preparation of brand usage guidelines ("Brand Guidelines") for consistent visual application of designed assets.

Any service not explicitly listed above is outside our scope of practice. Inkora Studio does not provide website development, software engineering, search engine optimization, media buying, social media management, legal counsel, printing, fulfillment, or any form of intellectual property registration. Clients requiring these services are encouraged to engage qualified professionals in those respective fields.

The specific deliverables, timelines, and service scope for each engagement are defined in a separate written project agreement or proposal accepted by both parties prior to the commencement of any work.

A formal engagement between a client and Inkora Studio begins upon the receipt of a signed project agreement or written acceptance of a project proposal, accompanied by any required deposit payment. Submitting a contact form, sending an email inquiry, or participating in a consultation call does not constitute a binding agreement or guarantee of availability.

Before work commences, both parties will agree in writing to the following:

• The specific scope and deliverables of the engagement
• Project timeline and milestone schedule
• Total project fee and payment schedule
• Number of included revision rounds
• File format specifications for final deliverables

Inkora Studio reserves the right to decline any project at its sole discretion, including but not limited to projects that conflict with our values, legal obligations, or availability. We are a boutique studio with limited capacity, and we prioritize long-term quality over volume.

Initial consultations are complimentary and do not obligate either party to proceed with a formal engagement.

The success of any design engagement depends significantly on the client's active participation and timely collaboration. By engaging Inkora Studio, the client agrees to the following responsibilities:

• Timely Provision of Materials: The client will provide all necessary content, brand assets, reference materials, and creative direction within the timelines agreed upon in the project agreement. Delays in providing required inputs may result in corresponding project timeline extensions.
• Accuracy of Provided Content: The client is solely responsible for the accuracy, completeness, and legality of all text, imagery, logos, data, and other content they provide to Inkora Studio for use in design work.
• Rights to Provided Assets: The client warrants that they possess all necessary rights, licenses, and permissions to use and provide any content, imagery, or materials supplied to Inkora Studio. The Studio shall not be held liable for any third-party claims arising from client-supplied materials.
• Single Point of Contact: The client agrees to designate a primary contact person authorized to provide feedback, approvals, and decisions throughout the project. Conflicting feedback from multiple stakeholders without a unified resolution process may delay the project.
• Timely Feedback: The client agrees to review and respond to design submissions within the timeframe specified in the project agreement, typically within five (5) business days per round. Extended periods of client inactivity may result in project rescheduling or additional fees.
• Final Approval: The client is responsible for reviewing all final deliverables carefully before approving them. Inkora Studio is not responsible for errors, omissions, or inaccuracies discovered after the client has provided final written approval.

All fees are set forth in the project proposal or agreement accepted by the client. The following payment terms apply unless otherwise specified in the project agreement:

• Deposit: A deposit of fifty percent (50%) of the total project fee is required to reserve project availability. The deposit becomes non-refundable once scheduling, research, consultation, administrative preparation, or creative work has begun. A written cancellation request received before any project preparation begins may be reviewed for a full or partial refund, less applicable payment processing fees and non-recoverable expenses.
• Balance: The remaining fifty percent (50%) of the total fee is due upon delivery of final approved files, unless a milestone-based payment schedule has been agreed upon in writing.
• Late Payments: Invoices unpaid beyond fifteen (15) days of the due date are subject to a late fee of one and a half percent (1.5%) per month on the outstanding balance. Inkora Studio reserves the right to suspend delivery of work and withhold final files until outstanding payments are received in full.
• Additional Services: Any work requested beyond the agreed scope will be quoted separately and requires written approval before it is undertaken. Rush project surcharges may apply for expedited timelines.
• Currency: All fees are quoted and payable in United States Dollars (USD) unless otherwise specified.
• Taxes: The client is responsible for all applicable taxes, duties, or governmental charges associated with the engagement.

Published pricing on our website represents starting rates for standard engagements. Final project pricing is determined on a per-project basis following an initial consultation and scope assessment.

Each project agreement includes a specified number of revision rounds. A revision round is defined as a single, consolidated set of feedback submitted by the client in response to a design presentation. Revisions are modifications within the originally agreed scope; they are not redesigns or fundamental direction changes.

The following policy applies to revisions:

• Revisions within the agreed scope and within the included number of rounds are provided at no additional cost.
• Revisions beyond the included number of rounds will be billed at our standard hourly rate, which will be communicated at project outset.
• Changes that represent a fundamental shift in creative direction, project scope, or stated objectives after the design phase has commenced may be treated as a new scope of work and quoted accordingly.
• All revision requests must be submitted in writing through agreed communication channels. Verbal revision requests will not be acted upon until confirmed in writing.

Inkora Studio is committed to delivering work that achieves the client's stated objectives. We encourage clear and comprehensive feedback to ensure each revision round is as efficient as possible.

Upon receipt of full payment for a completed project, the client receives full ownership rights to the final approved design deliverables produced by Inkora Studio for that specific engagement, subject to the following conditions and exclusions:

• Full Transfer on Full Payment: Ownership of final deliverables transfers to the client only upon receipt of final payment in full. Until that time, all work product remains the intellectual property of Inkora Studio.
• Underlying Tools and Methods: Inkora Studio retains all rights to its design processes, methodologies, working files (except where otherwise agreed), templates not created specifically for the client, and all pre-existing intellectual property used in the production of the work.
• Third-Party Assets: Any third-party fonts, stock imagery, icons, or other licensed assets incorporated into deliverables remain subject to their respective license agreements. The client is responsible for obtaining appropriate licenses for any third-party assets required for their intended use.
• Portfolio Rights: Inkora Studio reserves the right to display completed work in our portfolio, website, case studies, and promotional materials, unless the client has made a specific written request for confidentiality prior to project commencement.
• Rejected Work: Design concepts, directions, or drafts not selected for final development remain the property of Inkora Studio and may not be used by the client without separate written agreement.

Inkora Studio does not provide intellectual property registration services. It is the client's sole responsibility to register, protect, and enforce their rights in the deliverables if they choose to do so.

Both parties acknowledge that during the course of an engagement, they may have access to confidential information belonging to the other party, including but not limited to business strategies, financial information, brand positioning, unpublished designs, and proprietary processes.

Both Inkora Studio and the client agree to:

• Maintain the confidentiality of all such information using reasonable care
• Use confidential information only for the purposes of the engagement
• Not disclose confidential information to third parties without prior written consent, except as required by law

These confidentiality obligations do not apply to information that is publicly available, independently developed without use of confidential information, or disclosed pursuant to a lawful court order.

If a client requires a formal Non-Disclosure Agreement (NDA) prior to sharing sensitive information, they should request this before any information is shared. Inkora Studio is prepared to review and sign reasonable NDAs where appropriate.

Inkora Studio represents and warrants that:

• We have the right and authority to enter into project agreements and to provide the services described.
• To the best of our knowledge, work created originally by Inkora Studio and delivered to clients does not infringe upon the intellectual property rights of any third party.
• We will perform our services with reasonable skill, care, and professionalism consistent with industry standards.

The client represents and warrants that:

• They have the legal authority to enter into an agreement with Inkora Studio.
• All content, materials, and assets provided to Inkora Studio are owned by or properly licensed to the client.
• The intended use of design deliverables does not violate any applicable law, regulation, or third-party rights.

Except as explicitly stated above, Inkora Studio provides services on an "as-is" basis and makes no further warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

To the fullest extent permitted by applicable law, Inkora Studio's total liability to any client for any claim arising out of or related to our services shall not exceed the total fees paid by that client for the specific project giving rise to the claim.

In no event shall Inkora Studio be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, business opportunities, or goodwill
• Damages arising from the client's reliance on design deliverables for purposes beyond visual communication
• Errors in client-provided content incorporated into design deliverables
• Any third-party claims arising from client-supplied materials or the client's use of delivered work
• Delays attributable to client inaction, late content delivery, or third-party service disruptions

These limitations apply regardless of the legal theory under which the claim is brought and even if Inkora Studio has been advised of the possibility of such damages.

The client agrees to indemnify, defend, and hold harmless Inkora Studio and its principals, contractors, and representatives from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:

• The client's breach of any representation, warranty, or obligation under these Terms
• The client's use of design deliverables in ways not contemplated or approved by Inkora Studio
• Any third-party claims arising from content, materials, or assets provided by the client
• The client's violation of any applicable law or third-party rights

Either party may terminate a project engagement with written notice under the following conditions:

• Client Termination: If the client terminates the engagement after work has commenced, they are responsible for payment of all work completed to the date of termination, calculated on a pro-rata basis against the total project fee, plus a minimum of the original non-refundable deposit. Final files will be delivered only upon receipt of all amounts owed.
• Studio Termination: Inkora Studio may terminate an engagement if the client materially breaches these Terms, fails to make required payments, provides misleading information, or behaves in a manner that makes the professional relationship untenable. In such cases, the Studio will deliver all work completed to the date of termination upon receipt of outstanding payment.
• Mutual Termination: Both parties may agree in writing to terminate an engagement on mutually agreed terms at any time.

Termination of an engagement does not affect any rights or obligations that arose prior to termination, nor does it affect provisions of these Terms that are intended to survive termination, including but not limited to intellectual property, confidentiality, and payment obligations.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or any engagement with Inkora Studio, the parties agree to first attempt to resolve the matter through good-faith negotiation and direct communication. The disputing party shall provide written notice of the issue, and both parties shall have thirty (30) days to negotiate a resolution.

If the dispute cannot be resolved through negotiation, both parties agree to submit the dispute to mediation in St. Louis County, Missouri, before initiating any formal legal proceedings. The cost of mediation shall be shared equally between the parties.

Should mediation fail to resolve the dispute, either party may pursue their legal remedies in the courts of Missouri.

These Terms and any engagement with Inkora Studio shall be governed by and construed in accordance with the laws of the State of Missouri, United States of America, without regard to its conflict of law principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in St. Louis County, Missouri for any legal proceedings that cannot be resolved through the dispute resolution process described above.

Inkora Studio reserves the right to update or modify these Terms at any time. Changes will be posted on our website with a revised effective date. Continued use of our services or website following the posting of modifications constitutes acceptance of the updated Terms. We encourage clients and visitors to review these Terms periodically.

For ongoing project engagements, the Terms in effect at the time the project agreement was executed shall govern that specific engagement, unless both parties agree in writing to apply updated Terms.

These Terms, together with any project agreement, proposal, or statement of work accepted by both parties, constitute the entire agreement between the client and Inkora Studio with respect to the subject matter herein, and supersede all prior discussions, representations, warranties, and understandings, whether oral or written.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

Failure by either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

For questions or concerns regarding these Terms of Service, please contact Inkora Studio through any of the following channels: